Microsoft has completed its $19.7 billion acquisition of Nuance Communications

Microsoft has completed its $19.7 billion acquisition of Nuance Communications
Nuance Communications is a company that specializes in Conversational Artificial Intelligence. Microsoft has just completed the acquisition.
The acquisition of Nuance Communications is the largest since Microsoft acquired LinkedIn for $26.2 million in 2016. The main reason for the acquisition is to expand cloud services to the healthcare sector.
Mark Benjamin, CEO of Nuance, will remain in the position. Instead, it will report to Scott Guthrie, Microsoft’s Vice President of Cloud and Artificial Intelligence.
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With Nuance technology solutions, we are looking to AI-intensive clouds that help meet the critical needs of healthcare organizations. These are broad needs, from reducing physician fatigue to improving early detection, treatment and care of disease.
Scott Guthrie asserts that “the completion of this significant and strategic acquisition combines best-in-class conversational AI with Microsoft’s trusted industry cloud.” “This powerful combination will help providers deliver affordable, effective and affordable healthcare, and help organizations in every industry create personalized and meaningful customer experiences,” he adds.
Microsoft is also looking to leverage Nuance’s omnichannel customer service solutions to increase the organization’s ability to better serve consumers, patients, and employees.
Mark Benjamin argues that it will be a fruitful collaboration. “With Microsoft and Nuance merging into one organization, we’re excited about the opportunities facing our technology, employees, customers, and partners.”
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