According to a study by Coleman Parkes Research, commissioned by Allot, 54% of consumers worldwide believe that security is the most important part of a mobile operator’s offering. Mobile entertainment comes in second only, with 13% of consumers citing it.

The needs of consumers in terms of providing them with cyber security are further emphasized by the fact that the following places are among the most anticipated services provided by mobile operators: cyberbullying protection (13% of responses), phone insurance (12%), And – the possibility of controlling the behavior of parents of children on the Internet (7%).

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Also, up to 56% of respondents indicated that they wanted protection from online threats to be part of the service package offered by operators – compared to only 8% of these indicators in 2020. Moreover, up to 48% of consumers expect Also, that security is preinstalled on their phones by manufacturers, compared to 27% of these indicators two years ago.

Other key findings from the Allot Telco Security Trends H1 2022 report include:

• 57% of consumers said they do not know which cybersecurity solution to choose. This means an increase in consumer confusion in this area, because in 2020 the same answer was given by 31% of respondents;

• 62% of consumers say secure connectivity is the primary offering they expect from mobile service providers.

• 84% of consumers believe that security should already be on the device or that the responsibility for security should lie with the device manufacturer or service provider.

• 75% of consumers said they trust their telecom company to protect themselves from cyber threats.

• More than 90% of consumers are willing to pay for protection against cyberthreats.

The Allot study was conducted on 8000 customers of mobile operators around the world in the first quarter of 2022. The report with full test results is available here:

https://info.allot.com/TelcoSecurityTrendsH122_ContentDownloadLP.html.

Takhus is a provider of innovative solutions in the field of network intelligence and security for telecom service providers and enterprises. These companies can install Allot solutions on their infrastructure to provide their customers with automatic protection against phishing and malware, content filtering and parental control of the indicated devices. Allot solutions are used by more than 500 mobile, desktop and cloud service providers, as well as more than 1,000 organizations. Allot network security as a service solution has achieved over 50% penetration with some service providers and is used by more than 20 million subscribers worldwide.

Source: Allot